Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with NOURÉ BEAUTY. We are committed to delivering your order as quickly and safely as possible throughout the United Arab Emirates (UAE).

1. Order Processing

• Orders are typically processed within 2–4 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During busy periods, processing may take slightly longer.

2. Delivery Times

Estimated delivery times within the UAE are:

• 7-10 business days after your order has been processed.

Delivery times are estimates only and may vary depending on your location, courier service, weather conditions, customs procedures (if applicable), or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your order is confirmed.

We may occasionally offer free shipping promotions.

4. Online Card Payments

We accept secure online card payments through our approved payment providers.

Orders paid online will be processed after successful payment authorization.

5. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

Additional shipping costs resulting from incorrect address information may be the responsibility of the customer.

6. Failed Deliveries

If delivery cannot be completed because:

• no one is available to receive the package,
• the delivery address is incorrect,
• the customer cannot be contacted,

the courier may attempt another delivery or return the package.

Additional delivery charges may apply if reshipment is required.

7. Shipping Delays

While we work hard to deliver orders on time, we are not responsible for delays caused by:

• courier companies,
• severe weather,
• customs procedures,
• public holidays,
• government restrictions,
• or other events beyond our reasonable control.

We appreciate your patience should unexpected delays occur.

8. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.

Please include:

• Your order number.
• Clear photographs of the product.
• Photographs of the packaging.

We will review your request and, where appropriate, arrange a replacement or refund.

9. Order Tracking

Where available, tracking information will be provided once your order has been shipped.

Please allow some time for tracking updates to appear.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us using the contact information available on our website.

Our customer support team will be happy to assist you.